Frequently Asked Questions
VendorBoss FAQ
What am I purchasing?
You are purchasing a digital business-sourcing resource. VendorBoss directories contain vendor and supplier leads intended to help entrepreneurs research potential sourcing options. No physical product is shipped.
How do I receive my directory?
Digital products are delivered electronically after purchase. Please use the download or access instructions provided with your order. If you have a technical access problem, contact VendorBoss for assistance.
Are the vendors guaranteed?
No. VendorBoss provides sourcing leads and research resources, not guarantees or endorsements. Vendor contact information, inventory, pricing, minimum order quantities, shipping terms and business practices can change. Always independently verify a supplier before sending money or placing an order.
Should I order samples?
Yes. We strongly recommend requesting samples when appropriate, confirming specifications in writing and using payment methods that provide reasonable buyer protection.
Do the directories guarantee sales or income?
No. VendorBoss does not guarantee supplier approval, product quality, profit, revenue, sales or any particular business result.
Can I get a refund?
Because these are digital products, sales are generally final once access or delivery has been provided, subject to applicable law. Verified duplicate purchases, incorrect file delivery and technical access issues may be reviewed case by case.
Does the All Combined directory include community access?
The All Combined directory includes access information for the VendorBoss community, where VendorBoss may share vendor updates or changes, sourcing discussions and mini talks. Community content and availability can evolve over time.
Can I redistribute the directory?
No. Your purchase is for your own business use. Do not resell, reproduce, publish, share or redistribute VendorBoss directories or their compiled contents without written permission from VendorBoss LLC.